003 — Work

Achievements

From requirements definition through design, development, and maintenance, we combine analog field expertise with AI to shape each initiative for each business.

AI Agent 2025〜

AI-agent-based development and support

Requirements — maintenance

We fully renewed KIM E.M.'s core systems and embedded AI agents throughout development and operations. This enabled rapid adaptation to changing conditions and a faster customer feedback cycle.

BPO · Offshore 2017〜

BPO in Ho Chi Minh City, Vietnam

Requirements — maintenance/operation

We established a BPO structure in Ho Chi Minh City, Vietnam. Through AI-agent operations, we now direct and run operations directly from Japan without requiring a bridge SE.

Internal System 2023〜

Internal system development for other companies

Design — maintenance

We modularized part of the group’s internal systems and upgraded them step by step without interrupting operations, enabling a smooth transition through continuous in-use improvements.

Regional Portal 2004〜

Regional portal site development

Requirements — maintenance

We built a regional portal that aggregates area store and restaurant information. Category and keyword search, featured content, and announcements help connect local strengths with customer acquisition.

Sales Management 2004〜

Sales management system for customer-facing hospitality operations

Requirements — maintenance

For direct-customer businesses, we developed an integrated sales management system that centralizes daily sales, collections, and staff performance. It covers receivables, invoicing, customer data, and daily/monthly aggregation.

Scheduling · NLP 2016〜2017

Show / cast schedule optimization (theme park)

Requirements — design

We designed software that automates show and cast scheduling for a theme park. Using morphological analysis, it selects optimal combinations from requirements and generates complex schedules automatically.

Web · Campaign 2004〜

Collaboration with advertising agencies

Requirements — maintenance

In partnership with an advertising agency, we handled production and operations across many sites, including corporate, campaign, and industry-specific sites. We covered planning through post-launch operations according to each objective.